Email us at: support@smartscripts.net



1. I purchased the pro version but haven't received any emails?
2. Why do I keep receiving an "sku" error?
3. What versions of MySQL and PHP does the script require?
4. Does it support the ability for visitors to conduct keyword searches?
5. Can visitors read and write reviews about anything, such as movies, websites, articles, etc. or does it limit reviews to products only?
6. Can the administrator configure the number of reviews displayed on each page?
7. I would also like to see how easy it is to install, manage, and customize Smart Review Script before I purchase the "Pro" version, but I don't see any user manuals or installation instructions on your website?
8. Do we offer any money back guarantee?
9. How can I add a "Read all X reviews" link on my site?
  1. I purchased the pro version but haven't received any emails?
    a. Make sure to check your junk mail first.

    b. Sometimes your mail provider might immediately delete what it considers as junk mail, so be sure to also check your deleted mail folder.

    c. Finally, if you still can't find the email in any of your folders, send us an email at support@smartscripts.net regarding your concern.
  2. Why do I keep receiving an "sku" error?
    The sku or stock keeping unit number system is used to keep track of which reviews are associated with a certain product. So make sure to specify a special link for each of your product pages. Add ?sku= and an sku id at the end of your index.php or whatever your page is called.

    (i.e. <a href="http://www.buy.com/review_pro//index.php?sku=ABC01">Read Reviews</a>

    This lets the script know that you only want to read the reviews for the "ABC01" product.
  3. What versions of MySQL and PHP does the script require?
    For PHP you need PHP 5 or higher and for MySQL, you need MySQL 4.1 or higher.
  4. Does it support the ability for visitors to conduct keyword searches?
    Not at this time, but you can sort the reviews in 4 different ways: newest review, oldest review, highest rating, and lowest rating.
  5. Can visitors read and write reviews about anything, such as movies, websites, articles, etc. or does it limit reviews to products only?
    It should work with any of the above. Just remember to modify the "Product Reviews" title in the script to "Movie Reviews", "Website Reviews" etc.
  6. Can the administrator configure the number of reviews displayed on each page?
    Yes.
  7. I would also like to see how easy it is to install, manage, and customize Smart Review Script before I purchase the "Pro" version, but I don't see any user manuals or installation instructions on your website?
    There is a readme.txt file that should answer all your questions. Both the lite and pro version has this file.
  8. Do we offer any money back guarantee?
    Actually we do offer a 15-day money back guarantee. If you’re not satisfied with the script we will give you a full refund.
  9. How can I add a "Read all X reviews" link on my page?
    a. Make sure you have the following code before any html on your main page where you want the links:

    <? include "smart_review_script_lite/config.php"; ?>

    The "smart_review_script_lite/config.php" is just specifying where the config.php file is located.

    b. Next you create the php links. Place the following code inside your html body where you would like the links to appear and make sure you change the sku for each one:

    <?php
    $result = mysql_query("SELECT * FROM $tablecomments WHERE sku = 'abc01' AND status='0'");
    // Make sure you change the sku accordingly
    if(mysql_num_rows($result) > 0)
    {
    $num = mysql_num_rows($result);
    if($num>5)
    // If there are more that 5 reviews than "Read all X reviews" link will appear
    echo "<a href='script/index.php?sku=abc01'>Read all $num reviews </a>";
    elseif($num==1)
    // If there is only 1 review than "Read review" link will appear
    echo "<a href='script/index.php?sku=abc01'>Read review </a>";
    else
    // If there is more than 1 review and less than 6 reviews "Read reviews" link will appear
    echo "<a href='script/index.php?sku=abc01'>Read reviews </a>";
    }
    echo "<a href='script/addreview.php?sku=abc01'>Write a review </a>";
    // Write a review link
    ?>

    c. That's it! Just remember to save the file as .php (i.e. index.php) or the browser wont recognize any of the php code.

    So your index.php or whatever page you want should look something like this:

    <? include "smart_review_script_lite/config.php"; ?>
    <html>
    <head>
    <title>Products</title>
    </head>
    <body>

    Put your image and description for product abc01 here...
    <?php
    $result = mysql_query("SELECT * FROM $tablecomments WHERE sku = 'abc01' AND status='0'");
    // Make sure you change the sku accordingly
    if(mysql_num_rows($result) > 0)
    {
    $num = mysql_num_rows($result);
    if($num>5)
    // If there are more that 5 reviews than "Read all X reviews" link will appear
    echo "<a href='script/index.php?sku=abc01'>Read all $num reviews </a>";
    elseif($num==1)
    // If there is only 1 review than "Read review" link will appear
    echo "<a href='script/index.php?sku=abc01'>Read review </a>";
    else
    // If there is more than 1 review and less than 6 reviews "Read reviews" link will appear
    echo "<a href='script/index.php?sku=abc01'>Read reviews </a>";
    }
    echo "<a href='script/addreview.php?sku=abc01'>Write a review </a>";
    // Write a review link
    ?>

    Put your image and description for product abc02 here...
    <?php
    $result = mysql_query("SELECT * FROM $tablecomments WHERE sku = 'abc02' AND status='0'");
    // Make sure you change the sku accordingly
    if(mysql_num_rows($result) > 0)
    {
    $num = mysql_num_rows($result);
    if($num>5) // If there are more that 5 reviews than "Read all X reviews" link will appear
    echo "<a href='script/index.php?sku=abc02'>Read all $num reviews </a>";
    elseif($num==1)
    // If there is only 1 review than "Read review" link will appear
    echo "<a href='script/index.php?sku=abc02'>Read review </a>";
    else
    // If there is more than 1 review and less than 6 reviews "Read reviews" link will appear
    echo "<a href='script/index.php?sku=abc02'>Read reviews </a>";
    }
    echo "<a href='script/addreview.php?sku=abc02'>Write a review </a>"; // Write a review link
    ?>
    </body>
    </html>